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Shipping & Returns
Do you guarantee your items will arrive safely? I'm worried about them being damaged in transit.
 
Yes - Blessed Celebration does guarantee that your items - especially your candles - will arrive in good order.  If, for some reason, your item arrives damaged, we will reship you out a new item/candle at our expense.  We reship out the same shipping method as in your original order (not faster).  

Damaged packages must be reported within 7 DAYS of delivery date.


Depending upon the candle, we may have you return the damaged one with a return address label mailed to you - or we will put in for a Fedex claim and ask you to hold on to the damaged candle for a period of 7 days in case Fedex chooses to pick up the candle.

Do you ship worldwide? Will I receive my international shipment?
  Yes - we ship to all countries worldwide.  The vast majority of international packages do not get stopped in customs.  We ship person to person - rather than company to person to help make the shipment of the package quick and efficient.  Blessed Celebration can not control the policy's of foreign countries' postal policies - and thus, if a custom fee is charged, it is the responsibility of the receiving customer. 
How long does Fedex Ground shipping take?
  Most of our packages ship from Austin, TX - postal code 78759.  For certain products - like plain candles - we do ship from NJ if arrival time is faster for the customer.   Below is a map of shipping transit times for Fedex ground from Austin, TX to most of the country.
  • Pink = 1 business day
  • Aqua blue = 2 business days
  • Orange = 3 business days
  • Green = 4 business days
  • Alaska/Hawaii = 6 business days


What is your cancellation policy?
 

Orders that have been placed - but not yet produced or shipped - are subject to a 10% cancellation fee.  


Orders that have been placed and produced - but not yet shipped - are subject to a 20% cancellation fee.  Personalized items that have been produced - but not yet shipped - are subject to the full cost of the product less the shipping charge.  In these cases, we will work with you as best as possible to minimize cancellation fees if we can salvage the product from the personalization material. 

 

What is your shipping policy?
  A special note about shipping:

We reserve the right to ship packages via an alternative carrier (UPS, USPS, or FedEx) if the package will arrive in a timeframe equal to or faster than originally requested.  We reserve this right to allow for certain conditions such as faster delivery especially for candles, delivery to P.O. boxes, and allowing for Saturday delivery.

What is the return policy?
 

Blessed Celebration accepts returns and exchanges of most items within 30 days from delivery date.
- Wedding crowns
and baptismal outfits must be returned within 14 days from delivery date.
- Traditional Greek Costumes
(with the exclusion of Tsolias and Amalia styles) are NOT returnable.
- Jordan almond favors are not returnable (as almonds are edible items).
- Saint Icon orders
can not be cancelled once work has started nor can they be returned as they are made to order.

The item must be in its original condition, re-sellable, undamaged condition. Refunds will be credited back in the same form of original payment. Shipping and handling charges are not refundable unless the return is a result of an error by Blessed Celebration. Damaged/incorrect packages must be reported within 7 days of delivery date.

A 15% restocking fee will apply to all returns. Note: wedding crowns may not have the ribbon ties detached. Candles must be received without damage incurred during return shipping.


To return an item, please mail your product back to the address below and note within the package contents your full name and order number. You can also email info@blessedcelebration.com to note you will be returning, so we flag your order for faster refunding.

Returns for all items except wedding cases and Greek costumes, should be mailed to:

Blessed Celebration

4711 Spicewood Springs Road

Suite #147

Austin, TX 78759

Returns for Greek costumes and wedding cases should be mailed to:

Blessed Celebration
605 Stratford Dr
Moorestown, NJ 08057

Any products received back outside the 30 day window may not be accepted back or will be subject to a 25%-30% restocking fee.

Thank you for shopping BlessedCelebration.com!